Customers Bank

Last Updated: 7/3/2025

Note: Interest rates below are reported as APY, or Annual Percentage Yield

Quick Views

Yield Shield Savings Account: 4.23% APY(Rank 28 out of 76 tracked HYSAs)

Minimum Deposit: $25,000 | Online Only

National Savings Interest Rate: 0.38% (as of 6/16/2025)

Note: The FDIC tracks savings and CD rates nationally, but it does not report APY, only the average interest rate.

(Source: FDIC)

Bank Overview

Location: West Reading, Pennsylvania

Founded: 2009

Access to Branches: Locations in Colorado, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania Rhode Island and Texas

BBB Rating: A+ (Not BBB Accredited)

App Store Rating: 3.9/5

Google Play Rating: 3.7/5

Website: Visit Customers Bank

Our Take on Customers Bank

Highlights

Current APY is 4.23%, unchanged from 30 days ago.
No maintenance fees for the Yield Shield Savings Account.
A+ BBB rating indicates strong trustworthiness.
Available in multiple states, enhancing accessibility.

Considerations

Minimum deposit and balance of $25,000 required.
Not BBB Accredited, which may raise concerns.
Online-only account may limit customer service options.
App Store rating is 3.9 and Google Play rating is 3.7.

Summary: Customers Bank offers a competitive APY of 4.23% for its Yield Shield Savings Account, with no maintenance fees. However, it requires a significant minimum deposit and balance of $25,000. The bank holds an A+ BBB rating, though it is not accredited, which could be a concern for some savers. The account is online-only, which may affect customer service experiences. Ratings on app platforms are moderate.

Savings Account

Savings Account Offered by Customers Bank

Feature	Yield Shield Savings Account
APY	4.23% (as of 7/3/2025)
APY Trend	Stable for the last month
Minimum Deposit	$25,000
Minimum Balance for APY	$25,000
FDIC-insured	Yes
Online Only	Yes
Bundled Account	No
Direct Deposit Required	No
Compound Frequency	Monthly
Maintenance Fee	$0
Eligibility	United States
No deposit agreement summary available for this bank.

Calculate Savings for Customers Bank

All calculations are based on APY.

Savings Product:

Yield Shield Savings Account (APY: 4.23%)

Initial Deposit:

Recurring Deposit Amount:

Deposit Frequency:

Duration:

Total savings breakdown:

Interest earned: $1,058 (4.06%)
Total contributions: $0 (0.00%)
Initial deposit: $25,000 (95.94%)

Your total balance

$26,058.00

Effective APY: 4.23% (based on your deposit and contributions)

The Banksparency Savings Calculator provides estimated savings growth based on user input and our latest data.

Customers Bank Savings Rates Over Time

Historical APY Insights

Metric	Yield Shield Savings Account
Latest APY	4.23 %
Trend	Sideways
Slope (bps/mo)	-0.2
Rate Changes / Mo	0.15
Days Since Last Change	183
High (-7 m)	4.48 %
Low (-7 m)	4.23 %
Draw-down from High	-5.6 %
Volatility (CV)	0.005

APY Insights Glossary

Latest APY: Most recent advertised annual-percentage yield.
Trend: Direction over the last 7 months (regression slope).
Slope (bps/mo): Average monthly change; 10 bps = 0.10 pp.
Rate Changes / Mo: Typical number of APY moves per month.
Days Since Last Change: Recency of the latest APY adjustment.
High (-7 m): Highest APY in the last 199 days.
Low (-7 m): Lowest APY in the last 199 days.
Draw-down from High: How far today sits below the 7-month peak.
Volatility (CV): Coefficient of variation = stdev ÷ mean.

Why Track Savings-Account APYs?

See how quickly a bank reacts to Fed moves or competition.
Gauge “twitchiness” - frequent moves can annoy savers.
Spot if you're buying near a peak (draw-down) or riding a rise.
Slope (bps/mo) shows speed of change.
Volatility (CV) scales jumps by average level.

Compare Customers Bank's Savings Account

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The State Exchange Bank - 1.90% APY
TIMBR - 4.40% APY
UFB Direct - 4.01-4.21% APY
Upgrade - 4.02% APY
Valley Direct - 4.30% APY
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Western Alliance Bank - 4.25% APY
Zynlo Bank - 4.35% APY

Feature	Customers Bank	Select a bank...
Product	Yield Shield Savings Account	N/A
APY	4.23% (as of 7/3/2025)	N/A
Bundled Account	No	N/A
FDIC-insured	Yes	N/A
Online Only	Yes	N/A
Compound Frequency	Monthly	N/A
Minimum Deposit	$25,000	N/A
Minimum Balance for APY	$25,000	N/A
Maintenance Fee	$0	N/A
Direct Deposit Required	No	N/A